Contact Us

Need our help?

Customer support is available during the following times (Irish Standard Time):

Sunday:
18:30 - 03:00
Monday to Thursday:
07:00 - 03:00
Friday:
07:00 - 22:00
Telephone:
+353 1 809 1470
Email:

We will do all we can to make sure you are satisfied with the guidance and support we offer.

Complaints

Please refer to Section 8 of the Regulations and Section 14 of the Procedures.
If within 30 calendar days of making a complaint about the operation of the International Registry you are not satisfied with the response, you may submit the complaint to the Supervisory Authority (with a copy to the Registrar) for further consideration. Submission of the complaint to the Supervisory Authority shall be made stating the full facts of the case either by email to LEB@icao.int or by letter or facsimile to:
ICAO, Supervisory Authority of the International Registry, c/o Legal Affairs and External Relations Bureau, 999 Robert-Bourassa Boulevard, Montreal, Quebec, Canada, H3C 5H7, Fax: +1 (514) 954-8032.

International Registry of Mobile Assets.   |    : +353 1 809 1470  |   : help@aviareto.aero

This browser no longer supports Java applets. As the International Registry relies on the JAVA applet, we suggest accessing the website using one of the browsers listed below:

Please note that as a guest you may still perform all searches, view video tutorials and help documents.


Please update to latest version of Java to proceed. You may also need to uninstall old versions. For further information please go to

www.java.com.

Checking for International Registry credentials.
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Certificate Names and Serial Numbers


*

* By entering your password you are agreeing to be bound by and comply with the following documents:
  Terms and Conditions
  Regulations and Procedures for the International Registry
  Privacy Policy
  Certification Practice Statement
  Manufacturers' Disclaimer
  Without limiting the foregoing, users agree that they have reviewed and accept the terms of the Manufacturers' Disclaimer, and that such agreement is made each time a user makes use of provided object identification information (whether in making registrations or searches), or the supplemental object identification materials relating thereto, each provided by the manufacturers.
Common Name: {{commonName}}
Serial Number: {{serialNumber}}
Issuer Common Name: {{issuerCommonName}}
Issuer Organisation: {{issuerOrganisation}}
Issued On: {{issuedDate}}
Expires On: {{expiryDate}}

Select Account


*

* By entering your password you are agreeing to be bound by and comply with the following documents:
  Terms and Conditions
  Regulations and Procedures for the International Registry
  Privacy Policy
  Certification Practice Statement
  Manufacturers' Disclaimer
  Without limiting the foregoing, users agree that they have reviewed and accept the terms of the Manufacturers' Disclaimer, and that such agreement is made each time a user makes use of provided object identification information (whether in making registrations or searches), or the supplemental object identification materials relating thereto, each provided by the manufacturers.
User ID: {{userId}}
Serial Number: {{serialNumber}}

No Active Digital Certificate found.

Please refer to the "How do I get started?" Section here. You can continue to view the site and search the registry with guest privileges.

You will need to apply and become an approved user of the Registry if you wish to register or consent to a registration. Once your application has been approved, you will be provided with a digital certificate that will allow you to log in and access restricted areas of the site.

Please refer to the "How do I get started?" Section on the "Home" page. You can continue to view the site and search the registry with guest privileges.

You will need to apply and become an approved user of the Registry if you wish to register or consent to a registration. Once your application has been approved, you will be provided with a digital certificate that will allow you to log in and access restricted areas of the site.

To access the International Registry, SecureSignIR must be installed and running on your PC.

If you have already installed SecureSignIR, please start it now.

If you have not yet installed the International Registry's SecureSignIR, please click here to download and complete the installation.

To access the International Registry, a compatible version of SecureSignIR must be installed and running on your PC.

Please download and install the latest version of SecureSignIR by clicking here.

Password:

Password incorrect

  By selecting Yes you are agreeing to be bound by and comply with the following documents:
  Terms and Conditions
  Regulations and Procedures for the International Registry
  Privacy Policy
  Certification Practice Statement
  Manufacturers' Disclaimer

Only approved administrators and users can download the Official Commentary.

If you are an approved administrator or user, please login with your digital certificate to access the Official Commentary. If you are not currently an approved user, you can apply to become one by selecting the option below.